FAQs
Questions
1. What is your 30-Day Risk-Free Money-Back Guarantee?
2. Delivery, How does it work and what is the delivery time for my product?
3. How to contact Support?
4. What if I regret the purchase?
5. How do I track my order?
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1. What is your 30-Day Risk-Free Money-Back Guarantee?
At Wellowed, we believe in the quality and value of our products, and we're confident you'll love them too! To ensure your complete satisfaction, we offer a 30-day risk-free money-back guarantee on all purchases.
Here’s how it works:
- Try it Out: Once your order arrives, take 30 days to experience the product in your own space. We want you to feel fully confident in your purchase.
- Not Satisfied? No Problem: If you’re not completely happy with your purchase, simply reach out to our customer support team within 30 days of receiving your item. We’ll guide you through the return process and offer you a full refund—no questions asked.
- Hassle-Free Returns: We’ll even cover the return shipping costs for most orders, making your return process easy and stress-free.
Why shop with us?
- Peace of Mind: With our money-back guarantee, you can shop with confidence knowing that your purchase is protected.
- Customer First: Our priority is your satisfaction. We strive to provide top-notch customer service to address any concerns you may have.
- Quality Assurance: We carefully select products for our store to ensure they meet our high standards. If it doesn’t meet yours, we’ll make it right.
Ready to shop without the risk? Browse our collection today and enjoy the peace of mind that comes with our 30-day money-back guarantee!
2. Delivery, How does it work and what is the delivery time for my product?
Just check your location at the time of payment to check the delivery time and cost (if any)!
Our delivery time for our products is 5 to 18 business days, but normally it's quicker than this!
We fulfill orders from multiple warehouses located in China, the USA, and the United Kingdom. If you purchase multiple items, they may be shipped separately. However, don’t worry—each item will have its own tracking number, which we’ll provide to you.
3. How to contact Support?
Email us at support@wellowed.com or alternatively click on the Contact Us botton at the top or bottom of the page and our helpful team will respond ASAP!
4. What if I regret the purchase?
You will have 7 days to have your purchase refunded, but our support team will be happy to assist you in any purchase process!
5. How do I track my order?
Effortlessly Track Your Order with Our Easy-to-Use Tracking System Below.
Track My Order >>> CLICK ON THIS LINK
Our shipping times are 5 to 18 business days for delivery. Allow up to 24 hours for updates after receiving tracking number via email.
Contact support@wellowed.com for questions, include order and tracking number for faster response.